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Privacy Policy

Effective Date: 19th July 2025

Welcome to cloudculture.club (“we”, “our”, or “us”). This privacy policy explains how we collect, use, and protect your personal data when you visit our website www.cloudculture.club (the “Site”), in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

1. Who We Are

We are Cloud Culture UK Ltd, located at Far Green Industrial Estate, Stoke on Trent, ST1 6AZ. You can contact us at:

 

2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Contact Data: name, email address, phone number

  • Technical Data: IP address, browser type, operating system, referring URLs, time zone settings

  • Usage Data: how you use our website and services

  • Marketing Data: your preferences in receiving marketing from us

We do not knowingly collect data from children under 13.

 

3. How We Collect Your Data

We collect your data through:

  • Direct interactions: when you fill in forms, contact us, or sign up for newsletters

  • Automated technologies: cookies and analytics tools (see our Cookie Policy)

  • Third parties: such as analytics providers (e.g. Google Analytics) and advertising networks

 

4. How We Use Your Data

We use your personal data for:

  • Providing and managing access to our website

  • Responding to your enquiries or customer support requests

  • Sending you updates and marketing (with your consent)

  • Monitoring usage to improve our website and services

  • Complying with legal or regulatory obligations

 

5. Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

  • Consent: where you have given clear permission

  • Contract: where processing is necessary for a contract with you

  • Legal obligation: where required by law

  • Legitimate interests: for business improvement and fraud prevention

 

6. How We Share Your Data

We may share your personal data with:

  • Service providers (e.g. hosting, analytics, email services)

  • Legal or regulatory bodies (when required)

  • Third parties in the event of a business transfer or merger

We do not sell your personal data.

 

7. International Data Transfers

Your data may be transferred outside the UK, but only where appropriate safeguards are in place (e.g. Standard Contractual Clauses, adequacy decisions).

 

8. Data Security

We use appropriate security measures (encryption, access controls, firewalls) to protect your personal data. However, no system is 100% secure.

 

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including legal or regulatory obligations.

 

10. Your Data Protection Rights

Under UK data protection law, you have rights including:

  • Right to access – request a copy of your personal data

  • Right to rectification – request correction of inaccurate data

  • Right to erasure – request deletion of your data

  • Right to object – object to processing on certain grounds

  • Right to data portability – request data transfer to another organisation

  • Right to withdraw consent – if processing is based on consent

To exercise any of these rights, please contact us at [your email].

 

11. Cookies

We use cookies to enhance your experience. For more information, see our [Cookie Policy].

 

12. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with the revised date.

 

13. Complaints

If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
https://ico.org.uk

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