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Terms & Conditions

Effective Date: 19th July 2025

Welcome to Cloud Culture (“we”, “us” or “our”). These Terms and Conditions govern your use of our website www.cloudculture.club and any purchases you make from it. Please read them carefully before using our website.

By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our site.

 

1. About Us

Cloud Culture UK Ltd
Far Green Industrial Estate,

Stoke on Trent

ST1 6AZ
Company Registration Number: 
VAT Number: 
Email: david@cloudculture.club
Phone: 01782 528877

 

2. Use of the Website

  • You must be at least 18 years old to use this website.

  • You agree not to use the site for any unlawful or prohibited purpose.

  • You may not misuse the website by knowingly introducing viruses or attempting to gain unauthorised access.

 

3. Products and Services

  • All products and services are subject to availability.

  • We take all reasonable care to ensure product descriptions, prices, and stock levels are accurate.

  • We reserve the right to refuse or cancel orders at our discretion (e.g., suspected fraud or pricing errors).

 

4. Ordering and Payment

  • By placing an order, you confirm that all details provided are accurate and you are authorised to use the payment method.

  • Payment must be made at the time of purchase unless otherwise agreed.

  • Once your order is accepted, we will send you a confirmation email.

 

5. Delivery

See our full [Shipping Policy].

  • Delivery dates are estimates and not guaranteed.

  • Risk passes to you once the goods are delivered.

  • You are responsible for providing an accurate delivery address.

 

6. Returns and Cancellations

See our [Returns Policy].

  • You have the right to cancel your order within 14 days of receiving your goods under UK Consumer Contracts Regulations.

  • Refunds are processed within 14 days of receipt of returned goods.

  • Items must be returned unused and in original packaging (unless faulty).

 

7. Intellectual Property

  • All content on this website (including text, images, logos, and code) is owned or licensed by us.

  • You may view and print content for personal use, but may not reproduce, distribute, or exploit it commercially without our permission.

 

8. Limitation of Liability

  • We are not liable for any indirect or consequential loss or damage arising from use of the site or purchase of goods.

  • Our total liability for any claim shall not exceed the amount paid by you for the product or service.

 

9. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

 

10. User Accounts (If applicable)

  • If you create an account, you are responsible for keeping your password secure.

  • We reserve the right to suspend or terminate your account if misuse is detected.

 

11. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

 

12. Changes to These Terms

We may update these terms from time to time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.

 

13. Contact Information

For questions or concerns about these Terms and Conditions, contact us at:

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